OKFunalo Privacy Policy – How We Protect Your Data

1About This Privacy Policy

This Privacy Policy applies to all personal data that OKFunalo collects and processes in connection with your use of the OKFunalo website, mobile platform, online casino games, sportsbook, and any related services offered through okfunalo.net ("the Platform").

When we say "OKFunalo," "we," "us," or "our" in this policy, we mean the OKFunalo platform and the team that operates it. When we say "you" or "your," we mean you — any person who visits, registers on, or uses the OKFunalo platform in any capacity.

By registering an OKFunalo account or using the platform, you confirm that you have read and understood this Privacy Policy and that you consent to OKFunalo collecting and processing your personal data as described here. If you do not agree with any part of this policy, please do not register an account or use the OKFunalo platform.

2Personal Data We Collect

OKFunalo collects only the personal data that is necessary to operate the platform safely, process your transactions, comply with legal requirements, and provide you with a good experience as a Filipino player. We do not collect data that we don't have a genuine use for.

Here is a breakdown of the categories of personal data OKFunalo may collect:

OKFunalo does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identification data beyond what is strictly required for age and identity verification purposes.

3How OKFunalo Collects Your Data

OKFunalo collects personal data through three main channels:

Data you provide directly

Most of the data OKFunalo holds about you is data you provided yourself during registration, identity verification, or while using the platform. This includes your registration details, verification documents, payment account information, and any communications you send to OKFunalo's support team.

Data collected automatically

When you access OKFunalo through a web browser or mobile device, certain technical data is collected automatically through server logs and similar technologies. This includes your IP address, the type of device and browser you are using, the pages you visit on the platform, and timestamps of your activity. This data is collected for security purposes, multi-account detection, and to optimise platform performance for Filipino mobile users.

Data from third parties

OKFunalo may receive limited personal data from third parties in specific circumstances:

• Payment providers: GCash, Maya, and bank transfer services provide OKFunalo with transaction confirmation data when you make a deposit or withdrawal. OKFunalo does not receive your full GCash or Maya account PIN or password.
• Identity verification providers: OKFunalo uses a third-party KYC service to verify the authenticity of identification documents submitted during verification. This service returns a verification result to OKFunalo but retains document data in accordance with its own privacy policy.
• Fraud prevention services: OKFunalo uses risk scoring services that may process your IP address and device data to flag potentially fraudulent account activity.

4Why OKFunalo Uses Your Personal Data

OKFunalo processes your personal data only when there is a lawful basis for doing so. The main purposes for which your data is used, and the legal basis for each, are as follows:

• Account creation and management — Processing is necessary to perform the contract between OKFunalo and you as a registered player. Without your basic registration data, OKFunalo cannot create or maintain your account.
• Identity verification and age confirmation — OKFunalo is required by its operating obligations to verify that players are at least 18 years old and that they are who they say they are. This processing is necessary for legal compliance.
• Processing deposits and withdrawals — Financial transaction data is processed because it is necessary to perform the contract and to comply with financial reporting and anti-money laundering requirements under applicable Philippine law.
• Responsible gaming monitoring — OKFunalo monitors player activity to identify patterns that may indicate problem gambling. This processing is in OKFunalo's legitimate interest in operating a responsible platform and in the player's vital interest in not developing a gambling disorder.
• Fraud and multi-account detection — Technical and activity data is processed to detect fraudulent accounts, bonus abuse, and multi-accounting. This is a legitimate interest of OKFunalo's in protecting the platform and other players.
• Platform improvement and analytics — Aggregated, anonymised usage data is used to understand how Filipino players use OKFunalo and to improve the platform's performance, game library, and navigation. This is a legitimate interest.
• Marketing communications — Where you have given explicit consent, OKFunalo may send you promotional emails or notifications about new games, offers, and promotions. You can withdraw this consent at any time by updating your notification preferences or contacting our support team.
• Legal and regulatory compliance — OKFunalo may process and retain your data to comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, or defend legal claims.

5Sharing Your Personal Data

OKFunalo does not sell, rent, or trade your personal data to any third party for their commercial purposes. Full stop. Your data is shared only in the following specific and limited circumstances:

• Payment processors: GCash, Maya, BDO, BPI, UnionBank, and other payment partners receive the minimum data necessary to process your transactions — typically your account reference and transaction amount.
• Identity verification providers: A third-party KYC service receives copies of your identification documents for verification purposes. This provider is contractually bound to process your data only for the purposes OKFunalo has authorised and to apply security standards equivalent to those OKFunalo applies.
• Game providers: Game studios such as Evolution Gaming, JILI, Pragmatic Play, and others may receive your account session token to facilitate gameplay. They do not receive your identity documents, payment information, or full personal profile.
• Legal and regulatory authorities: OKFunalo may disclose your data to Philippine regulatory agencies, law enforcement, or other competent authorities when required to do so by law, court order, or regulatory direction. OKFunalo will notify you of such disclosures where legally permitted to do so.
• Business transfers: If OKFunalo undergoes a merger, acquisition, or transfer of substantially all its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified if this occurs and the acquiring entity will be required to honour the commitments in this Privacy Policy.

6Cookies and Tracking Technologies

OKFunalo uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device when you visit a website. OKFunalo uses cookies for the following purposes:

• Strictly necessary cookies: These are required for the platform to function. They maintain your login session, remember your preferred language, and enable core platform features. These cannot be disabled without breaking the platform.
• Security cookies: Used to detect fraudulent activity, verify account identity across sessions, and prevent cross-site request forgery. Disabling these cookies may cause your account to be flagged for additional verification.
• Analytics cookies: OKFunalo uses first-party analytics to understand how the platform is used — which pages are visited most, where users drop off during registration, and which games are loaded most frequently. This data is aggregated and does not identify individual users.
• Preference cookies: These remember your settings on OKFunalo — such as your preferred game category or notification preferences — so you don't have to re-enter them on every visit.

OKFunalo does not use third-party advertising cookies or behavioural tracking cookies that follow you across other websites outside of the OKFunalo platform.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent OKFunalo from functioning correctly on your device.

7How OKFunalo Keeps Your Data Secure

Data security is one of the areas where OKFunalo invests most heavily. The following technical and organisational security measures are in place to protect your personal data:

• SSL/TLS encryption: All data transmitted between your device and OKFunalo's servers is encrypted using current TLS standards. The padlock in your browser's address bar confirms that your connection to OKFunalo is encrypted.
• Data encryption at rest: Sensitive personal data stored in OKFunalo's databases — including identity document copies, payment account references, and authentication credentials — is encrypted at the storage level.
• Two-factor authentication (2FA): OKFunalo offers 2FA for all player accounts. Enabling 2FA means that even if your password is compromised, an attacker cannot access your OKFunalo account without also having access to your registered mobile number.
• Access controls: Access to personal data within OKFunalo is restricted on a need-to-know basis. Front-line support staff can see only the data they need to handle a specific query. Full account data is accessible only to authorised compliance and management personnel.
• Regular security audits: OKFunalo conducts regular internal and third-party security reviews of its infrastructure, data handling processes, and access controls.
• Incident response: OKFunalo maintains a documented data breach response procedure. In the event of a breach that affects your personal data, OKFunalo will notify affected players and relevant authorities within the timeframes required by applicable law.

8How Long We Keep Your Data

OKFunalo retains your personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal retention requirements. The general retention principles that OKFunalo applies are:

• Active accounts: While your OKFunalo account is active, all account data is retained to enable you to use the platform and for OKFunalo to fulfil its contractual and legal obligations to you.
• Closed accounts: After an account is voluntarily closed or terminated, OKFunalo retains identity verification documents, transaction records, and account history for a minimum of five years to comply with applicable anti-money laundering and record-keeping requirements under Philippine law. After this period, data is securely deleted or anonymised.
• Marketing data: If you consented to marketing communications, your marketing preference data is retained until you withdraw consent. After consent is withdrawn, marketing data is deleted within 30 days.
• Technical logs: Server and security logs are retained for up to 12 months and then deleted or anonymised, unless they relate to an ongoing security investigation or legal matter.

When personal data is no longer required, OKFunalo uses secure deletion methods to ensure the data cannot be recovered. Anonymised aggregated data — from which you cannot be identified — may be retained for longer periods for analytics purposes.

9Your Rights Over Your Personal Data

As a Filipino player registered on OKFunalo, you have the following rights in relation to your personal data. OKFunalo is committed to honouring these rights promptly and without unnecessary barriers.

To exercise any of these rights, contact OKFunalo's support team at support@okfunalo.net with the subject line "Data Rights Request." OKFunalo will respond within 30 days. For complex requests, a 30-day extension may be applied — OKFunalo will notify you if this is the case and explain why. There is no charge for exercising your rights, though OKFunalo reserves the right to charge a reasonable fee for manifestly repetitive or excessive requests.

10Children's Privacy

OKFunalo operates an absolute minimum age policy of 18 years. The platform is not directed at, and does not knowingly collect personal data from, any person under the age of 18.

OKFunalo uses age verification checks at registration and again during the KYC process before any withdrawal is processed. Accounts found to be operated by minors are closed immediately, all balances are forfeited, and the matter is reported to relevant authorities where required by law.

If you have reason to believe that a minor has created an account on OKFunalo, please contact our support team at support@okfunalo.net immediately. OKFunalo will investigate and take appropriate action without delay.

11Marketing Communications

OKFunalo may send you promotional communications about new games, bonuses, reload offers, and other platform news. These communications are sent only to players who have given explicit consent during registration or through their account notification settings.

OKFunalo marketing channels that may be used, subject to your consent:

• Email newsletters to your registered email address
• In-app push notifications (if you have enabled these on your device)
• SMS to your registered Philippine mobile number

You can withdraw your consent to marketing communications at any time by:

• Clicking the "Unsubscribe" link in any OKFunalo marketing email
• Updating your notification preferences in your OKFunalo account settings
• Contacting OKFunalo support at support@okfunalo.net with the subject "Unsubscribe"

Withdrawal of marketing consent does not affect your ability to use OKFunalo. You will still receive transactional and account-related communications (such as deposit confirmations, withdrawal notifications, and security alerts) regardless of your marketing communication preferences, as these are necessary to operate your account.

12Cross-Border Data Transfers

Some of OKFunalo's third-party service providers — particularly game studios and platform infrastructure providers — operate servers and process data in locations outside the Philippines. Where personal data is transferred outside the Philippines, OKFunalo ensures that appropriate safeguards are in place to maintain a level of protection consistent with this Privacy Policy, including:

• Contractual data processing agreements that require the receiving party to apply data protection standards equivalent to those described in this policy
• Selection of service providers who hold internationally recognised data security certifications (such as ISO 27001)
• Regular review of third-party data processors for ongoing compliance

By using OKFunalo and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in the circumstances described above.

13Updates to This Privacy Policy

OKFunalo may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or platform features. When material changes are made to this policy, OKFunalo will notify registered players through their registered email address and/or through a notice on the OKFunalo platform at least seven days before the changes take effect.

The most current version of this Privacy Policy will always be available at okfunalo.net/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. We recommend reviewing this page periodically — particularly when we notify you of updates — to stay informed about how OKFunalo handles your personal data.

Your continued use of OKFunalo after the effective date of any privacy policy update constitutes acceptance of the revised policy. If you do not agree with a privacy policy update, you may close your account before the changes take effect.

14Contact Us and Data Protection

If you have any questions, concerns, or requests relating to this Privacy Policy or OKFunalo's handling of your personal data, please get in touch through any of the following channels:

• Email: support@okfunalo.net — use the subject line "Privacy Query" or "Data Rights Request" as appropriate
• Live Chat: Available 24/7 on the OKFunalo platform — our support team communicates in both English and Filipino
• Viber & Facebook Messenger: Available through OKFunalo's official channels

OKFunalo aims to resolve all privacy-related queries within 5 business days. For formal data rights requests, the 30-day response period described in Section 9 applies.